Working under an NDA? Working on sensitive info? Handling client data? Sitting on deal numbers? Keeping a code name quiet? Bob keeps it private.
Turn on privacy mode and the AI companies Bob works with never see your clients, your deal numbers or your project names. You get the same finished work. Here is what it covers, and the few things it does not.
Last updated: 3 November 2026
Claude
ChatGPT
GeminiWhat you get
AI on work under NDA
Client names, deal sizes, pricing and project code names stay private. The AI companies still help with the work. They never learn who or what it is about.
Nothing kept, nothing trained on
Privacy mode only uses AI that promises not to keep your work or learn from it. If that is not possible for a job, the job does not run.
The real thing where it counts
Your drafts, your emails and your CRM get the real names and numbers. The email still goes to the real client.
What privacy mode covers
- Everything Bob works on for you: your messages, your files and what your tools send him.
- The work he does in the background: meeting notes, status updates and catch-ups.
- Your company’s own code names and client names, once an admin adds them.
- What Bob remembers about your team.
Five things it does not hide
These stay on in privacy mode, and each one says so right where you use it, so nobody is surprised.
| Feature | What leaves as it is |
|---|---|
| Meeting recordings | The audio goes to our transcription service as it was recorded, so names and anything said in the meeting reach it. |
| Web search | Each search goes to our search service exactly as written. Keep names and private details out of what you ask Bob to look up. |
| Pictures | A picture, such as a screenshot, goes to the AI company as it is, so names and numbers in it can be read there. |
| The secure browser | What you type into it and the login it saves reach the company that hosts the browser. |
| Outside calls from apps Bob builds | When an app Bob hosts for you reaches an outside service it was set up to use, the request goes exactly as the app wrote it. |
Worth knowing
Who can turn on privacy mode?
An admin can turn privacy mode on for the whole company, and then it covers everyone, scheduled jobs included. Anyone can also turn it on just for their own work.
Can admins see a record of privacy mode jobs?
Admins can download a record of every privacy mode job and when it ran. It never holds your private details themselves.
What does privacy mode cost?
Privacy mode is an add-on for any paid plan. Credits cost the same with it on. Talk to us to add it.
Which AI models work in privacy mode?
Almost every model we offer works in privacy mode. The few that do not are hidden while it is on.
Do my apps still get the real details?
Privacy mode is about AI companies. When Bob sends an email, updates your CRM or saves a file, the real details go in, because that is the job. Your data also stays in HeyBob’s own systems, encrypted, as it does today.
Can I use my own AI key with privacy mode?
If you bring your own Anthropic key, Bob’s work runs under your own agreement with Anthropic.
Is privacy mode HIPAA compliant?
Privacy mode is built for teams under NDAs and teams that want the most privacy they can get. It is not a HIPAA product, and we do not sign business associate agreements today.
Questions, or want the details under NDA? Write to [email protected]. More on how Bob is secured: Security. Why companies turn it on, and its limits: using AI on client work without handing over client names.
Let Bob do the work. Keep the secrets.
Turn on privacy mode and what’s under NDA stays under NDA.